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When someone is murdered, it can never be business as usual.

Posted At : October 21, 2008 9:02 PM | Posted By : Judette
Related Categories: Crisis Communications

 

 Shame. Shame on D' Corner Bar's  co- owner  Chris Leacock.

 The day after 24 year old chemical engineer, Chris Anthony Joseph, was murdered outside his popular watering hole, Leacock was quoted in the Daily Express as saying that while he was saddened by the shooting he was going to reopen his bar immediately. 

 

“Business as usual," the Express reported him as saying,” we ain't close."

 

Perhaps Leacock wanted to send a message to Joseph's killers that he was not about to sacrifice his profits at the altar of their madness but the night of the murder was certainly not the time to make that known.

 

Instead Leacock should have expressed greater despair over the fact that someone was killed at his bar. He should have given more details on how he would augment security if only reassure his customers, and he should have closed his business as a sign of respect for the dead or at least wait until Joseph's warm blood had cooled.

 

It is the first law of crisis communications when human life is loss to express sincere regret and make that the focus of your statement to the media.

 

 If Leacock did not know that, then he should have kept his mouth shut. 

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I could not agree with you more. When I heard about the killing on Sunday morning I was saddened and completely enraged because that could have easily been me or any of my friends who frequented the bar on a number of occasions. I was even more enraged the following day when I picked up the newspapers to see such trash and insensitivity uttered by Leacock. I was appalled that someone could be so callous in the face of grief and misery.

Nowhere in his rantings about security and his business remaining open was there an acknowledgment that a life was lost at his establishment and that somewhere a mother, a child or friends were trying to come to terms with the thought that their loved one would never come home again. And while Judette, we both know this is the first law of crisis communications....it ought to be the first law of life.

I get it, I do about what he was ‘trying’ to accomplish but it was highly inappropriate and I am sure has left a bitter taste in other people’s mouth as it did mine.

In my humble opinion he (Leacock) ought to be very concerned now about getting people back to his bar given “business as usual” because he not only lost his ‘class’ but more significantly my patronage (I bet many others too).
# Posted By La Toya | 10/22/08 12:18 PM
Firstly, let me say R.I.P Chris. You were an angel to all of us who knew you.

As for the insensitivity of Chris Leacock ('mister' is for gentlemen), I am disappointed that for someone seemingly concerned about his business he did not stop to consider what the repurcussions would be if he seemed unconcenred about the occurrence of this tragedy at his establishment. Yes, it is unethical to lie but even if he pretended to care in his statement, people would've still remembered what he said. Who is his PR Consultant? Does he even have one? If not, he should seriously consider hiring.

No remorse for family and loved ones; no remorse for the tragedy; no remorse at all. It was just money, money, money coming out his mouth. Tell me, who would want to go to drink there again after a fatal shooting and the owner has not even outlined plans to beef-up security or any of the sort? Certainly not me or anyone else that knew Chris! "Business as usual?" Time will tell...
# Posted By Mirella | 10/23/08 6:08 PM
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