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Personal Marketing in the age of Google

Posted At : April 6, 2009 8:11 AM | Posted By : Judette
Related Categories: Personal branding

A friend of mine, a consultant  in the imaging business, lost out on a potentially significant contract  and she only later learned why. 

As it turns out, it was my friend's  facebook  photo gallery that did her in.   

I must mention that my friend is at the top of her game. In the world of image consulting her name surfaces high up on any list. But it wasn't enough for a prospective  client who in making a final decision surfed my friend's facebook and came across some images of her "wining on a guy". 

" I couldn't hire her, my CEO is really conservative, from the images I don't think they'll be able to relate."

"But that man is her husband," I protested.

"Does not matter," said the prospective client "it just  sends a bad message." 

And out went a great piece of business

I spent many hours wondering if I would be crossing any lines if I told  my friend to remove the photographs. This led me to wonder about how much  one's personal brand should be divorced from one's professional interests. Turns out that in the face of facebook it never really is.

In conversation I find that  more and more HR managers  and business clients are turning onto social media profiles to get a better feel of job applicants and prospective  partners. And the long trail of status updates, twitter messages, personal notes, wall messages and photographs reveals an authencity that is missing from interviews and meetings.

 I eventually did call my friend. Sure, I thought the photograph was an innocent one.  And yes, it showed a man and his wife having fun in a way that's relevant to our culture. But with the 2 international conferences  approaching and  prospective clients  from all over the world surfing the Net in search of  good image makers on local soil, an innocent photo, I thought, could be misconstrued and attached with altogether different meaning.

It's a good lesson not only for my friend but for  all of us. Google never forgets.  It's like what one marketing expert says: better  to overload your social networks  "with a long tail of good stuff and to always act as if you're on Candid Camera, because you are."

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Your friend is probably better off in the long run without that piece of business.
# Posted By Richard Jobity | 4/6/09 10:44 AM
I can;t help but feel that that is a bit ridiculous, there are several people who divorce their personal life from their professional life and quite frankly no one in this country pays any of us enough to regulate our behavoir outside of the office. Once you are not engaged in something that is illegal or considered by most to be socially vulgar ... Read Morethen I think that is discrimination plain and simple.

My question is does this company also seek to regulate the behavoir of its clients, are their certain individuals that they will not do business with because they are wining in a party. Another question, if this was a man gyrating on a woman would they also have issues with it. Seems to me that we still judge women harsher, our male celebrities can have children out of wedlock and not be the primary care givers but we judge harshly our females for being full time single mothers. Its one thing if its a work function outside of that, I am on my own. The company pays me, it does not own me
# Posted By Adrian Raymond | 4/8/09 6:40 PM
Wow that's scary.
# Posted By Nsilo John | 4/9/09 1:51 AM
I have to agree with Adrian somewhat on this topic. I find it disturbing to say the least that we have to regulate our behaviour everywhere on the chance that we are being judged.

Life of itself is stressful enough, when I go out to relieve the pressure I have to keep in mind that it can be misconstrued or judged as inappropriate. We all know ... Read Morethat in that this time appearances are everything but this is taking that adage a little too far.

I wonder if the company was looking at employing the husband if the picture would be looked at in the same context.
# Posted By Leslie-ann Mohammed | 4/9/09 10:36 AM
The interesting thing, knowing well the image consultant of whom Judette speaks, the person(s) in the "offending" photo did not place the pictures on FB. They were tagged in someone else's photo taken at a private birthday party. In addition, if one saw the picture, one would really wonder from where did the "wining perception" come. It was, as ... Read MoreJudette indicated, a seemingly innocent (and decent) picture and not what wining conjures in the normal T&T mind. In fact, if you know the individual (consultant), she would not be found dead wining in public.

A pity (lost contract and all), but for to us all a valuable lesson of the times.
# Posted By Jo-Anne Edwards | 4/9/09 10:41 AM
Of course Adrian an employer does not own your private time and that's easy to believe when you are an employee but when you are a consultant I think you are held to a different standard.

Clients often want to identify with the consultant they choose, your reputation, your work and increasingly more and more of your private life is becoming a consideration.

In this case the client was concerned that the facebook photograph would raise alarm bells for her ultra conservative President who was not too keen on image consultant in the first place.

I can see both sides of the coin.

Many folks forget that the privacy settings on facebook allows a great deal of control, they simply forget to turn them on. Professionals are also now looking at having two facebooks: one for friends and the other for professional contacts and business.
# Posted By Judette Coward-Puglisi | 4/9/09 12:25 PM
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