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Putting your CEO to blog

Posted At : May 12, 2009 8:39 AM | Posted By : Judette
Related Categories: Blogging

 

Last weekend over breakfast at the Hyatt one of my PR colleagues said she was  thinking of getting her CEO to blog. 

I am not sure why. 

My colleague’s CEO has  got one of the most stilted voices I know and I am not talking tonality.   He’s just does not come across in the public or in his organisation as passionate, friendly, genuine, interesting, authentic, honest, open.

These qualities may not be necessary for  churning out profits  (he does a great job at that)  but they are when it comes to corporate blogging.

Corporate blogs should have charisma. They should draw you in. Offer unexpected points of views. Confirm what you’ve been thinking all along. Be curious. Sometimes controverisal. They should make you pause and through the posting of comments, allow you to  take in the wisdom of the crowd.

It is clear that major companies should have "specific skills bloggers" who can blog reliably and credibly in their areas of expertise. Your CEO can be one and  he or she can certainly add credibility as in the case of Bill Marriott of the Marriott chain of hotels  whose blog is one of the most popular in corporate America.

But if your CEO wants to  bloging about technical information or the financials, your blog  won’t be  sufficient to attract long term readership and participation.  The blogger must be sensitive to what people want to hear, not just what he or she wants to write about. 

When Bill Marriott spoke at the IABC conference in New York last year, I was struck  by how much of his prsonality he put into his blog. In writing about his chain of hotels  he shared experiences about different cultures, his employees, and even his dog. When the hotel was bombed in Inida his blog demonstrated his crisis leadership abilites and his humanity.  

The learning here for me was that a bit of personal experiences will enable readers to get an emotional connection with your CEO. This is  important in corporate blogging.

Despite the advances of Twitter I think that blogging offers a remarkeable way for  great companies to offer opportunities for co-creation of brands and reputations with their publics.

But in doing so, a word of wisdon.  

Your corporate blogger is the message and just the conveyor and too much obvious message discipline on the part of the CEO will lead to rejection of your blog as another corporate  contrivance.

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I would say it's abad idea, alright. It's like peeing against the wind --
it comes back at you.
# Posted By Tacarigua / Twitter | 5/12/09 11:39 AM
If she/he is charismatic, passionate, approachable in her/his writing and knows about the art of writing for a blog as opposed to writing a corporate proposal, then BLOG ON!

I find having a dedicated blogging team or blogger is better.
# Posted By Salisha Baboolal | 5/12/09 6:55 PM
Absolutely a bad idea...I think live discussions are best.
# Posted By Laura Asbjornsen | 5/12/09 6:56 PM
Those are essential traits Salisha.

Ragan listed this link as http://openhouse.homegoods.com/ for a blog that was beautiful as it was informative.

Take a look at how the blog rolls out its multiple writers

Do you mean face-to-face Laura? Or using technology. I love the idea of the CEO on a blog but he/she must be ready for it and that includes the discipline of writing regularly.
# Posted By Judette Coward Puglisi | 5/12/09 6:59 PM
Agreed.
# Posted By Maria Rivas Mcmillan | 5/12/09 7:00 PM
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