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Stop the anecdotes. Measure your communications programmes instead.

Related Categories: Communications Measurement

Check any corporate communications department in any part of the world and you will find that they all have one thing in common. They are led by some of the brightest, most enthusiastic professionals in the organisation. The trouble though is that at the seat of power, that cherry red, high-gloss mahogany table with a photograph of organisation's founder smiling benignly over, the voice of communicators is either never heard or given the final 15 minutes on the agenda.

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Communications Measurement Interview

Related Categories: Communications Measurement
Money me$$age$ and metrics
By Cedriann J Martin

Saturday, April 19th 2008
Judette Coward-Puglisi Photos: Steve McPhie

You'd expect a conversation about statistics and mathematical analysis to go down in a more straight-laced office. Somewhere with white walls and serious suits.

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