Marriott CEO, J.W. Marriott told many stories at the opening session of IABC International conference in New York. He gave the significantly large audience anecdotes about his parents, his golden retriever, his family and his blog.

In the latter case, the hotel chain magnate's blog was the reason why he was named IABC’s 2008 Excel Award winner, an honour bestowed on an executive who is using innovative, open communications to propel his/her organisation forward.

"Blogs are a cool way to tell stories,” Marriott said. And while 2 years ago the hotel owner had no idea what the social media  tool was, he soon got the hang of it after his Executive VP Communications demonstrated the effective ways blogs could be used to communicate with employees and customers in over 68 countries.

Beside being cool, Marriot was specific about the metrics generated from blogging.

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